Technology Solutions

We are here to help you START, MANAGE, GROW and SCALE your business

Overview

Breaking Through

Does your small business have the right tools?  If not, you could end up treading water while your competition sails away.  Companies can’t compete without the right technology.  Automotive shops need SEO strategies to bring in local customers.  Shipping and logistics businesses need AI to optimise routes and boost margins.  Whether you run a junkyard or a cloud software company, the technology you use determines how much you can grow.

technology stacks

Technology gives businesses the ability to connect with customers via e-mail, through blogs, social networks and forums.  Having a marketing and sales tech stack that works effectively is the underlying framework to any company’s success.  Careful thought and planning must go into the technology tools to be implemented in a business to the appearance of technology silos that cannot be integrated.

Do you have a technology stack in your business organisation?  Would you like an assessment and proposal for building out a technology stack that willbe best suited for your business?  Why not give us a call to hear how we can help?

basic websites & hosting

Living in the digital world, a website is now a necessity for a business, big or small.  If you have a business and don’t have a website, you are probably losing a number of great opportunities for your business.  A website itself can be used to accomplish many different marketing strategies to help your business grow.  The web has a far wider reach than any other form of advertising.  While it takes time to build up enough traffic to your website to make a worthwhile impact on your company`s marketing campaign, it costs next to nothing to do so.  Your website will be the centre of your company`s online presence; through it, you advertise your business around the Web on social networking sites, forums and through pay-per- click advertising programs.

Do you have a website?  Do you need help with a redesign of your current website?  Is your website responsive across different devices?  If not, speak to us to hear how we can help change that and help you grow your business!

ecommerce platforms

For generations, the basics of retail stayed the same.  People who wanted to buy something usually had to go to a store and most people were able to find a store by looking for its sign.  I don’t have to tell you that times have changed or that the internet has dramatically affected the way people shop and interact with businesses.  Many business owners have only waded into the waters of ecommerce, but the time has come to dive in.  Retailers need a strong internet marketing and ecommerce strategy now, more than ever.  Investing in an ecommerce software platform is important for all businesses, because consumers use all channels at their disposal when researching, selecting and buying a product.  In-store browsers can become online shoppers and vice versa. 

We can help you extend your brick and mortar store into an online e-commerce store allowing you to engage and sell your product or service anywhere in the world.  We have built online stores for product, service and elearning providers.  Chat to us to hear how we can help your business!

Online payment gateways

If you accept payments online, you’ll need a payment gateway to do so.  Online transactions are fast and convenient, and thanks to the Internet’s global reach, you can just as easily sell to customers down the street as you can to shoppers on the other side of the world.  Yet, online transactions are also mostly anonymous, making it very difficult to verify if buyers are who they say they are.  This is why e-commerce payment security is so important.  To reduce fraud within your online store, you need to take proactive steps to prevent criminals from accessing or abusing sensitive credit card data.  One of the best tools at your disposal is the online payment gateway.

Do you need help integrating an online payment gateway into your website or online store?  We can help through our partnerships with various South African online payment gateway providers.  Give us a call to hear how we can help?

integrated warehousing

Inventory is the lifeblood of your business.  That’s no secret. The big question, is how well do you manage it?  For many small businesses, inventory management is something left to those rare moments when you’re not doing something else.  Taking control of your inventory management will unleash your growth and profitability potential.  If you sell any type of product, you already have an inventory management system.  It might be a notebook, lost in a pile on your desk.  It could be a spreadsheet that you update when you have time.  Alternatively, you may be using an online tool or software package, but not getting the most out of it.  Inventory management tools will help identify your top sellers and your slow sellers.  You can target those products that produce the best return on investment and get rid of excess stock that’s spoiling the bottom line.

Do you need an inventory management solution?  Do you need to warehouse your product in a 3rd party warehouse facility?  We can help with this through our partnership with Parcel Ninja and ensure integration into your accounting system.  Give us a call?

integrated shipping

You might have the greatest new product backed by an advanced manufacturing process that you’re certain will scale up beautifully just as soon as online orders spike.  While growth is great news for your business, what does it mean in practice?  Getting your product manufactured is one thing, but how do you manage the cost and complexity of fulfilling orders for your customers?   Of course, you’re not the first business to face these questions.  In fact, very few companies end up managing their e-commerce distribution independently, instead relying on third-party logistics (3PL) firms to take care of it for them.  If you haven’t already taken the plunge, it’s probably only a matter of time before a managed fulfillment solution will make sense for your business.  The question is when to make the leap and which solution is right for you.

We can help you solve this problems through our partnerships with Parcel Ninja and UAfrica who provide a 3rd party shipping service for online and offline businesses.  Give us a call to hear how we can help your business?

elearning platforms

eLearning is primarily thought of as something that the “big companies” do, as the initial investments can be high.  However, eLearning is something every organisation, big or small, needs and the investment is worth it.   While eLearning has helped individuals in enhancing their skills and get better jobs, businesses have reaped huge benefits too.  Any business can implement a Learning Management System to easily train their workforce online.  Besides many other conspicuous benefits, eLearning can help small businesses become sustainable too.

Do you need to train your employees across multiple locations?  Do you need to convert your paper training manuals into an elearning course for staff?  Do you have a course or workshop that you wish to digitise and sell online?  We can help?  Give us a call to hear more about how you can change your business model and create a new revenue stream by introducing an eLearning platform into your business.

zoho one business system

Go from Apps to Operating System.  Replace your patchwork of cloud applications, legacy tools, and paper-based processes with one operating system for your entire business.  You can take a holistic approach to business software with Zoho One whichprovides a comprehensive and customisable platform to break down silos between departments and boost performance across your organisation.

ZOHO’s sophisticated approach to business software gives you one integrated and customisable system to work smarter and grow faster.

Zoho is firmly committed to customer privacy, and data security.  It is their utmost priority to keep your data safe and available to you whenever and wherever you need it. 

The breadth and depth of Zoho One makes many solutions possible.  The system can help you improve individual departments within your organisation or transform core processes across your business.

customer relations systems

At its core, customer relationship management (CRM) is all of the activities, strategies and technologies that companies use to manage their interactions with their current and potential customers.  A saying frequently heard and said in many businesses is “customer is king.”  CRM helps businesses build a relationship with their customers that, in turn, creates loyalty and customer retention.  Since customer loyalty and revenue are both qualities that affect a company’s revenue, CRM is a management strategy that results in increased profits for a business.  At its core, a CRM tool creates a simple user interface for a collection of data that helps businesses recognise and communicate with customers in a scalable way.

Do you have a CRM platform in your business?  How do you manage and document your interactions with customers?  Give us a call to hear about how we can help you better manage and grow your business by implementing a CRM solution for your business?

online accounting

Accounting software shouldn’t be a chore to use.  Small business accounting software that’s not available via the cloud can be tedious.  Traditionally, it can suck up far too much of your business’ time and effort.  This doesn’t add value, and takes the fun out of being in business.  Cloud software can save your company time and money.  Think about when you use internet banking.  Every time you access this data, you’re using the cloud.  The cloud is a platform to make data and software accessible online anytime, anywhere, from any device.  Your hard drive is no longer the central hub.  You can use cloud-based software from any device with an internet connection.  Online accounting means small business owners stay connected to their data and their accountants.  The software can integrate with a whole ecosystem of add-ons.  It’s scalable, cost effective and easy to use.  In the cloud, there’s no need to install and run applications over a desktop computer.  Instead, you pay for the software by monthly subscription.

Give us a call to hear how we can help your business implement a cloud accounting solution through our partnerships with Xero Online Accounting and Sage Accounting?

payroll & hr solutions

Managing your company’s payroll doesn’t have to be an administrative nightmare.  The bigger the enterprise though, the more onerous the job is.  Payroll managers at multi-national organisations have to pay close attention to a variety of factors like local legislation and regulatory requirements – as well as be available to employees across various time zones.  If you’re spending most of your time on administration and falling behind on business critical work, then it’s time to move your business to the cloud.  A cloud based payroll system has many benefits that far outweigh any outdated legacy system you may still be using.  Some of the benefits include: employee access to info, automatic updates and no-back-ups required, improved transparency, easy integration with other systems, and easier reporting.

Do you need help implementing a cloud-based payroll solution?  Do you need something that can integrate with your existing system?  Give us a call to hear how our partnership with PaySpace can help you better manage your business?

Business Intelligence

Business intelligence is a combination of approaches for assembling, analysing and storing data.  It makes the process of generating, measuring and analysing a significant amount of data easy, fast and accurate.  Once the data is collected, organised and analysed, it provides the crucial insight into the consumers of the business and its performance.  This information is relevant to the business regardless of the size in making timely fact-based decisions.  It is vital for businesses always to find a way of rteducing operational risks, increasing revenue, lowering cost, and delivering better business outcomes.  Business intelligence solutions have helped to achieve drastic cuts in the price and size of business analytics solutions.

Do you need a business intelligence solution for your business?  Give us a call to hear more about how our partnership with Klipfolio can provide your business with a cost effective business intelligence solution?

digital marketing

When small businesses get started, their focus is often on how to get their first group of customers through the door.  They may rely on traditional forms of advertising, such as print ads and coupon mailers or even big signs on the side of the road.  They may trust that since they know they offer a good product or service, it’s only a matter of time until customers will find their way to them.  While this strategy may bring in a trickle of business, there is a better and easier way.  Small businesses should consider the huge marketplace of prospects online.  No small business, no matter how new, should overlook this vast marketplace.  The group of potential customers that are found online is a much larger group of people than you are likely to be able to attract locally.  Using digital marketing, you can reach an enormous audience in a way that is both cost-effective and measurable.

Do you need a digital marketing strategy for your business?  Do you need help implementing your digital marketing whilst ensuring that you get a return on your marketing spend?  Give us a call to hear how we can help you better market your business online?

collaboration solutions

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